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eBay "Return to sender"

Hey guys, quick question.

If an ebayer purchases something, and it'southward shipped out, but the customer then refuses the package and writes "Render to sender" on the unopened bundle, is the customer going to be valid for a refund?

Thanks for any insight.

Insert witicism hither. [ xxx ]

Comments

  • OPAOPA Posts: 16,770 ✭✭✭✭✭

    Never had that happen to me. Did he give you any indications equally to why he'south returning the particular? That would exist the determination.

    "Bongo bulldoze 1984 Lincoln that looks like old money dug from ground."
  • ms70ms70 Posts: xiii,860 ✭✭✭✭✭

    Sounds like a case of buyer's remorse.

    Bully transactions with oih82w8, JasonGaming, Moose1913.

  • Upon receipt result the refund and motion on.

  • ...looks similar they made their decision while she was in transit...no demand for an upwards-close, in-hand look...and actually no demand to spend $$$ on return shipping so basically screw you lot...that'southward what happened from how I read it...a loser is a loser ;)

  • Oh and I forgot...YES on the refund unfortunately ;)

  • Oh and one more mail service only for count...stored Karma tin't be good for these type of people I bet so breath like shooting fish in a barrel ;)

  • If goods are ok. Open up under photographic camera to ensure no swap out. Just refund non worth the bother.

    All-time place to buy !
    Bronze Associate fellow member

  • They won or bought a product from you lot, then paid and you lot shipped. If they refused delivery then what are they disputing? It tin can't be a snad if they didn't open it.

    But on the other hand. If you have a render policy then that doesn't matter. And ebay volition exist on the buyers side as is the case the majority of the fourth dimension. At least you lot know information technology wasn't messed with. Re-list and move on.


    eBay ID-bruceshort978
    Successful BST:here and ATS, bumanchu, wdrob, hashtag, KeeNoooo, mikej61, Yonico, Meltdown, BAJJERFAN, Excaliber, lordmarcovan, cucamongacoin, robkool, bradyc, tonedcointrader, mumu, Windycity, astrotrain, tizofthe, overdate, rwyarmch, mkman123, Timbuk3,GBurger717, airplanenut, coinkid855 ,illini420, michaeldixon, Weiss, Morpheus, Deepcoin, Collectorcoins, AUandAG, D.Schwager.

  • I had an ebayer with buyers remorse do that. He messaged me 4 days after he purchased and said he would turn down the package. All worked out in the stop and surprisingly the USPS returned it for free! The buyer actually told me after a few neutral exchanges to deduct my shipping cost.

  • jt88jt88 Posts: 2,055 ✭✭✭✭✭

    I have a return case that buyer opened on eBay, I accepted the render simply somehow post office sent the return parcel to the wrong post part. Anyway eBay closed the instance subsequently some times because buyer did not provide tracking. 10 days afterward the case closed I received the return. So I told the buyer to talk to eBay to meet if eBay can refund the money because I tin't do it on eBay since the case was closed. EBay told the buyer to open up a case with PayPal (can you believe this?). To make the story short I refunded the heir-apparent from PayPal after deducted the eBay fee (buyer OK with it). If I don't do that buyer tin still open a instance with PayPal equally eBay suggested him to do. I will lose the case and the fee for sure since I received the return package.

  • Another matter to add.... if he's already decided he wants to render it, at least this way yous don't have to pay for render aircraft :)

  • What if you refuse the return postage payment and just tell them to "sbtb" (ship dorsum to buyer)?

    bob ;)

  • jt88jt88 Posts: 2,055 ✭✭✭✭✭

    You can't fight the buyer on ebay and paypal or even the credit carte du jour. Equally many people said on this lath just refund the money and move on. You can block the heir-apparent. If you fight y'all might be terminate upwards losing the fee and get a Cases closed without seller resolution.

  • tracking will show it returned. Ebay volition side with buyer. If yous want to avert the ebay FV fee, inquire the seller to asking a transaction cancellation first, then make the refund.

    "If everyone could print coin information technology would be worthless. If just some can print money it becomes worth less.

  • Insert witicism here. [ 30 ]

  • @AUandAG said:
    What if you refuse the return postage payment and just tell them to "sbtb" (ship back to buyer)?

    bob ;)

    If the recipient writes reject on the package, there is AFAIK no extra postage to accept information technology come back.

  • Actually, non familiar plenty only I sent a packet to Michigan and it was not deliverable (sent 2 packages on the same mean solar day to the same address and one was delivered no trouble). When it arrived back the PO charged me return postage. Not the aforementioned hither if it actually was refused past a person?
    bob :)

  • rickoricko Posts: 88,889 ✭✭✭✭✭

    Yeah... refund if the packet has not been tampered with.... Thank you, RickO

  • technically they waive the buyer protection past refusing the package. I would as others have suggested refund the transaction , promptly after receiving the render.

  • @jwitten said:
    Buyers can pretty much get a refund just for telling ebay they want a refund. Just give him a refund when information technology arrives back, block him, so move on.

    aye,what he said

  • These are the subtle, yet very important, aspects that need to be learned and taken into business relationship when selling on ebay :smile:
    Thanks for posting this thread :smile:

    Successful transactions with : MICHAELDIXON, Manorcourtman, Bochiman, bolivarshagnasty, AUandAG, onlyroosies, chumley, Weiss, jdimmick, BAJJERFAN, gene1978, TJM965, Smittys, GRANDAM, JTHawaii, mainejoe, softparade

    Bad transactions with : nobody to date

  • Just take information technology back and issue refund. Any more from me will be ranting.

  • @AUandAG said:
    Really, not familiar enough but I sent a package to Michigan and it was not deliverable (sent two packages on the same mean solar day to the aforementioned accost and one was delivered no problem). When it arrived back the PO charged me render postage. Non the aforementioned here if information technology really was refused by a person?
    bob :)

    I sent a registered package to a board fellow member. Since there was a misunderstanding near price I told him to refuse the packet at the window. It came back to me with no extra stamp due. If it went unclaimed and got returned to the sender, information technology may have been different.

  • Even if y'all go charged for render postage just consider information technology "cost of business"

  • I hold.........the customer definitely got cold feet. Of course, you do have a legal correct to fight it.

    Trouble is you already have the coin returned. Non a nice affair to do in any respect.

    Pete

    "I tell them at that place'due south no issues.....only solutions" - John Lennon

  • >
    Tin can y'all quote what office of the United States Lawmaking gives yous a legal correct?

  • @3keepSECRETif2rDEAD said:
    ...looks like they made their conclusion while she was in transit...no need for an up-shut, in-hand look...and actually no need to spend $$$ on return shipping so basically spiral you...that's what happened from how I read it...a loser is a loser ;)

    Actually, they saved you money on shipping. IF they accept it, file an eBay "item not every bit described" case, then you are on the hook for the return postage stamp too as the refund.

  • @mustangmanbob said:

    >
    Can you quote what part of the U.s. Lawmaking gives you a legal correct?

    Doesn't it depend on whether information technology was an auction or a BIN? In an auction, most states interpret the bid and acceptance every bit a contract. In the case of a retail purchase, no transaction occurs until the exchange is consummate. Isn't that at to the lowest degree partly true?

    It would be easier to sue in reverse, citing any difference between photo and detail every bit misrepresentation.

  • @AUandAG said:
    Actually, not familiar enough but I sent a package to Michigan and it was not deliverable (sent two packages on the same mean solar day to the same address and one was delivered no problem). When it arrived back the PO charged me render postage. Non the same here if information technology actually was refused by a person?
    bob :)

    I've never been charged render postage for whatever bundle returned to me equally undeliverable. That said, if y'all read the USPS fine print, they do claim the right to do just that.

  • @derryb said:
    tracking volition show it returned. Ebay volition side with buyer. If you want to avert the ebay FV fee, ask the seller to asking a transaction cancellation first, then make the refund.

    You don't demand to ask the seller to asking a transaction cancellation. You can initiate the counterfoil yourself.

  • These are the bug I don't mind. At MOST y'all are out one-fashion shipping. [Negotiate with the buyer for the aircraft fee. He/she may be reasonable.]

    I in one case had someone buy an AU/Unc liberty nickel with a small-scale dark-green spot - pictured AND described. They got the coin, scrubbed it with a brillo pad and and so sent it back when they didn't similar the mode it looked. THOSE BOTHER ME.

    Unproblematic return? No fuss, no carp, no problem.

    Let he who has never returned a coin throw the beginning stone. Care for the client the way you would want to exist treated.

  • @jmlanzaf said:

    @derryb said:
    tracking will prove it returned. Ebay will side with buyer. If yous desire to avert the ebay FV fee, ask the seller to request a transaction cancellation first, and then make the refund.

    You don't need to ask the seller to request a transaction cancellation. You tin initiate the cancellation yourself.

    Telephone call eBay. Well-nigh always gets you the best result if you practise. At once, ebay had a policy that said buyers weren't covered if they refused shipment...

  • @drei3ree said:

    @jmlanzaf said:

    @derryb said:
    tracking volition show information technology returned. Ebay volition side with heir-apparent. If yous want to avoid the ebay FV fee, ask the seller to request a transaction cancellation first, then make the refund.

    You don't need to inquire the seller to request a transaction cancellation. Yous tin can initiate the counterfoil yourself.

    Call eBay. Almost always gets yous the best result if you do. At one fourth dimension, ebay had a policy that said buyers weren't covered if they refused shipment...

    Why would you lot NOT refund the money?

    I want to encounter you on these boards after you ship a $500 coin back to Heritage and they tell yous they won't refund your money.

  • @jmlanzaf said:

    @AUandAG said:
    Really, non familiar plenty merely I sent a packet to Michigan and it was not deliverable (sent 2 packages on the aforementioned day to the same accost and one was delivered no problem). When information technology arrived back the PO charged me return postage. Not the same here if it actually was refused past a person?
    bob :)

    I've never been charged return stamp for any parcel returned to me as undeliverable. That said, if y'all read the USPS fine impress, they practice claim the right to do merely that.

    Postal service/Parcels ship Start Class, Priority, and Express, are returned at no additional charge if returned unopened for any reason (refused, deliverable as addressed, insufficient address, no such number, etc.). If packet is sent at the parcel mail rate, return postage is charged to the original sender. If the original sender refuses to pay return stamp (unremarkably because the item is worth less than the postage), so the package is sent to the dead alphabetic character office.

  • @MWallace said:

    @jmlanzaf said:

    @AUandAG said:
    Really, not familiar enough but I sent a package to Michigan and it was not deliverable (sent 2 packages on the aforementioned day to the same address and one was delivered no problem). When it arrived back the PO charged me return postage stamp. Not the same here if it actually was refused by a person?
    bob :)

    I've never been charged render postage stamp for any package returned to me equally undeliverable. That said, if you read the USPS fine print, they exercise claim the right to do but that.

    Postal service/Parcels ship Start Class, Priority, and Express, are returned at no additional charge if returned unopened for whatsoever reason (refused, deliverable as addressed, insufficient address, no such number, etc.). If packet is sent at the parcel mail service charge per unit, return postage stamp is charged to the original sender. If the original sender refuses to pay return postage (ordinarily because the item is worth less than the postage stamp), so the parcel is sent to the dead letter part.

    They don't really use that term anymore. Is that USPS ground?

  • @jmlanzaf said:

    @MWallace said:

    @jmlanzaf said:

    @AUandAG said:
    Really, non familiar enough but I sent a package to Michigan and information technology was not deliverable (sent two packages on the same day to the same address and one was delivered no problem). When it arrived back the PO charged me return postage. Not the same here if information technology actually was refused by a person?
    bob :)

    I've never been charged render postage for whatever package returned to me every bit undeliverable. That said, if y'all read the USPS fine print, they do claim the right to do just that.

    Mail/Parcels send Showtime Class, Priority, and Express, are returned at no boosted charge if returned unopened for whatsoever reason (refused, deliverable equally addressed, bereft address, no such number, etc.). If bundle is sent at the parcel post rate, return postage is charged to the original sender. If the original sender refuses to pay return postage (usually because the particular is worth less than the postage), then the parcel is sent to the dead letter office.

    They don't really utilise that term anymore. Is that USPS basis?

    Parcel Post? Yes. USPS Ground was formally bundle post.

  • @MWallace said:

    @jmlanzaf said:

    @MWallace said:

    @jmlanzaf said:

    @AUandAG said:
    Really, not familiar plenty but I sent a parcel to Michigan and information technology was not deliverable (sent two packages on the same twenty-four hours to the same address and one was delivered no problem). When information technology arrived back the PO charged me return postage. Not the aforementioned here if it actually was refused by a person?
    bob :)

    I've never been charged render postage stamp for any package returned to me equally undeliverable. That said, if you read the USPS fine print, they practise claim the right to practice just that.

    Mail/Parcels transport First Class, Priority, and Express, are returned at no additional charge if returned unopened for any reason (refused, deliverable as addressed, insufficient address, no such number, etc.). If parcel is sent at the parcel post rate, render postage is charged to the original sender. If the original sender refuses to pay return postage stamp (usually because the detail is worth less than the postage), then the parcel is sent to the dead alphabetic character office.

    They don't actually use that term anymore. Is that USPS ground?

    Parcel Post? Aye. USPS Basis was formally packet post.

    Thanks!

    I don't accept any coins that heavy. LOL.

  • @jmlanzaf said:

    @MWallace said:

    @jmlanzaf said:

    @AUandAG said:
    Really, non familiar enough but I sent a package to Michigan and information technology was non deliverable (sent two packages on the aforementioned day to the same address and one was delivered no problem). When it arrived back the PO charged me render postage stamp. Not the same hither if information technology actually was refused by a person?
    bob :)

    I've never been charged return postage for any packet returned to me as undeliverable. That said, if you read the USPS fine print, they do claim the right to exercise but that.

    Postal service/Parcels send First Grade, Priority, and Express, are returned at no boosted accuse if returned unopened for any reason (refused, deliverable as addressed, bereft address, no such number, etc.). If parcel is sent at the package mail service rate, return postage is charged to the original sender. If the original sender refuses to pay return postage stamp (usually because the item is worth less than the postage), and so the parcel is sent to the dead letter role.

    They don't really utilise that term anymore. Is that USPS basis?

    Give thanks you as that is how my ii packages were sent. They were quite heavy cast iron items that were expensive to ship in the first place. My client bought two heavy cast iron tobacco cutters and I shipped separately due to their weight. One got delivered no problem and the other came back. Postal service office but scratched their caput over why or how that could happen Both had labels printed through the ebay arrangement and were identical.
    Hmmmmmmm

    bob :)

  • @logger7 said:
    That is pretty rude since the guy bought the item, did not communicate and returned it via denying commitment. Pretty inhuman, but I judge y'all are merely out the shipping price. Idiot.

    Unless you offered free shipping, just deduct the shipping from the refund. In this case it would be warranted.

  • @AUandAG said:

    @jmlanzaf said:

    @MWallace said:

    @jmlanzaf said:

    @AUandAG said:
    Really, not familiar enough merely I sent a packet to Michigan and it was not deliverable (sent 2 packages on the aforementioned twenty-four hours to the same address and one was delivered no problem). When information technology arrived back the PO charged me return stamp. Non the same here if it actually was refused by a person?
    bob :)

    I've never been charged return postage stamp for whatever package returned to me as undeliverable. That said, if you read the USPS fine print, they do claim the correct to practice merely that.

    Postal service/Parcels transport Outset Class, Priority, and Limited, are returned at no additional charge if returned unopened for any reason (refused, deliverable as addressed, insufficient address, no such number, etc.). If parcel is sent at the parcel mail rate, return postage is charged to the original sender. If the original sender refuses to pay return postage (usually because the item is worth less than the stamp), then the bundle is sent to the expressionless letter office.

    They don't really utilize that term anymore. Is that USPS ground?

    Thanks as that is how my 2 packages were sent. They were quite heavy cast iron items that were expensive to ship in the starting time place. My customer bought two heavy cast atomic number 26 tobacco cutters and I shipped separately due to their weight. I got delivered no trouble and the other came back. Mail service office merely scratched their caput over why or how that could happen Both had labels printed through the ebay system and were identical.
    Hmmmmmmm

    bob :)

    Identical except for tracking numbers of grade.

  • @mustangmanbob said:

    >
    Can you quote what office of the United states of america Code gives you a legal correct?

    I can't quote annihilation, really. I will rephrase it past taking it back and saying no more about it.

    Lesson learned

    Pete

    "I tell them there's no issues.....only solutions" - John Lennon

  • When creating an ebay listing I e'er include this in the "additional return policy details:"

    "seller's actual shipping toll will be deducted from refund."

    Nigh of my shipments are registered post at a cost of $twenty+.

    "If everyone could print coin information technology would be worthless. If merely some can print coin information technology becomes worth less.

  • @derryb said:
    When creating an ebay list I ever include this in the "additional render policy details:"

    "seller'southward actual shipping toll volition exist deducted from refund."

    Nigh of my shipments are registered postal service at a toll of $20+.

    My returns have never exceeded ii% of unit sales. Only got burned on a returned registered ($25) one time. Returns are not the problem, EBay'south escalating fees are.

  • Paying return postage is always a problem when it comes out of the seller's pocket. Information technology allows buyers to sample the goods at the seller's expense. I don't mind returns as long as buyer eats the cost.

    "If everyone could print money it would be worthless. If merely some can impress money it becomes worth less.

  • @derryb said:
    Paying return stamp is always a problem when it comes out of the seller's pocket. Information technology allows buyers to sample the goods at the seller's expense. I don't listen returns as long equally buyer eats the price.

    I don't disagree, but on Ebay, once in a while you lot have a nominal hit. Bigger problem is that the fee on the $2000 coin has surged from $37 to $125. That is, if yous crush out $25 a month for the tore.

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